Privacy Policy

 

Marsy is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or make a purchase.

By using this website, you agree to the terms of this Privacy Policy.

1. Who We Are

Marsy is a UK-based business selling premium oil-based perfumes online.

If you have any questions about this policy or how we handle your data, you can contact us at:

Email: info@marsy.co.uk

2. What Personal Data We Collect

We may collect the following information when you use our site or make a purchase:

  • Name

  • Email address

  • Postal address

  • Phone number (if provided)

  • Payment details (processed securely via third-party providers)

  • IP address and browser information

  • Any other information you voluntarily provide (e.g. via contact forms)

3. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Send you email confirmations or updates related to your order

  • Respond to enquiries or customer service requests

  • Improve our website, products, and user experience

  • Send you marketing communications (only if you opt in)

4. Legal Basis for Processing

Under the UK GDPR, we must have a lawful basis to process your data. This includes:

  • Contractual necessity – to fulfil your orders

  • Consent – where you’ve agreed to marketing

  • Legal obligation – for tax, fraud prevention, or compliance

  • Legitimate interests – to improve our services and protect our business

5. How We Store and Protect Your Data

We store your data securely on password-protected systems and only retain it for as long as necessary to fulfil the purposes outlined above.

Payment information is processed securely via trusted third-party providers (e.g. Stripe, PayPal). Marsy does not store your full payment card details.

6. Sharing Your Information

We will never sell your data.

We may share your data only with trusted third parties where necessary, such as:

  • Payment providers (to process transactions)

  • Delivery services (to fulfil your order)

  • Website analytics tools (e.g. Google Analytics)

All such third parties are required to protect your data and comply with UK data protection laws.

7. Cookies

Our website uses cookies to:

  • Improve your browsing experience

  • Track site performance

  • Allow shopping cart functionality

You can control cookies through your browser settings.

8. Your Rights Under UK Data Protection Law

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing at any time

  • Object to or restrict certain processing activities

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, email: info@marsy.co.uk

9. Marketing Communications

If you opt in to receive updates or promotional emails, you may unsubscribe at any time using the link in the email or by contacting us directly.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the revised date.

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