Frequently Asked Questions (FAQs)

 

1. What type of perfume is Marsy London?

Marsy London offers luxurious, oil-based perfumes made with essential fragrance oils. Our perfumes are rich, concentrated, and long-lasting, a modern take on traditional attars.


2. How long do the perfumes last?

Our oil-based formulas are designed to last 8–12 hours or more, depending on your skin type and application. For best results, apply to pulse points such as the wrists, behind the ears, or inner elbows.


3. Do your perfumes contain alcohol or harsh chemicals?

No. All Marsy London perfumes are alcohol-free and made with high-quality essential fragrance oils. This makes them suitable for most skin types and ideal for those who prefer non-alcoholic alternatives.


4. What’s included in the box?

Each Marsy London collection box contains six unique 12ml perfume oils, individually labelled by number. Every scent is carefully blended to reflect elegance, depth, and versatility.


5. How do I know what each number means?

Our perfumes are labelled by number to encourage a personal, exploratory experience. You can discover the story behind each scent on our About the Collection page, where every number is explained in detail.


6. Do you ship internationally?

At present, we only ship within the United Kingdom. We plan to offer international delivery in the near future.


7. Can I return a perfume if I don’t like the scent?

Due to hygiene reasons, we cannot accept returns for opened or used perfumes. However, if your item arrives damaged or incorrect, please contact us within 7 days, and we’ll be happy to help.


8. Are your perfumes unisex?

Yes, all of our fragrances are designed to be unisex, with a balanced blend of notes that suit all preferences and personalities.


9. Is this suitable for sensitive skin?

Our perfumes are alcohol-free and made with skin-friendly oils, but we always recommend doing a patch test before full application, especially if you have sensitive skin or allergies.


10. How can I contact Marsy London?

You can reach us anytime at info@marsy.co.uk or via our Contact page. We're here to assist with any questions you may have.


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